How does your subscription service work? Our subscription service works by offering a monthly delivery of curated vinyl records to our subscribers. Subscribers choose their preferred genre and we select records based on their preferences.
Do you offer a free trial period for your subscription service? Yes, we offer a 30-day free trial period for new subscribers.
How do I cancel my subscription? Subscribers can cancel their subscription at any time through their account settings on our website.
What types of vinyl records do you offer? We offer a wide range of genres, including rock, jazz, blues, hip-hop, electronic, and more.
Are your vinyl records new or used? All of our vinyl records are brand new.
How do you ensure the quality of your vinyl records? We work with reputable vinyl record manufacturers and inspect every record before shipping to ensure the highest quality.
Do you offer any discounts or sales for your subscribers? Yes, we offer exclusive promotions and discounts to our subscribers.
How frequently do you send out vinyl records to subscribers? We send out vinyl records once a month to our subscribers.
Can I choose which vinyl records I receive in my subscription? We curate our vinyl records based on subscribers’ music preferences and do not offer custom selections at this time.
Do you ship internationally? Yes, we ship internationally.
What payment methods do you accept? We accept all major credit cards and PayPal.
Do you offer gift subscriptions? Yes, we offer gift subscriptions for a specified duration of time.
Can I purchase individual vinyl records without subscribing? Yes, we offer individual vinyl record purchases in our online store.
Do you have a return policy for vinyl records? We offer a 30-day return policy for damaged or defective vinyl records.
How can I contact your customer service if I have a question or issue? You can contact our customer service through email or our contact form on our website.
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